Privacy policy

Windrushpickney Ltd T/A Rum 'N' Bass

Last Updated: April 2025

1. Introduction

Windrushpickney Ltd, trading as Rum 'N' Bass ("we", "our", "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to information we collect when you use our website (www.rumnbass.com), purchase tickets for our events, sign up for our communications, or otherwise interact with us.

2. Who We Are

Windrushpickney Ltd T/A Rum 'N' Bass is a limited company registered in the United Kingdom. We operate in the music and entertainment industry, organising events and experiences.

We are a data controller, which means we determine how and why your personal data is processed.

3. Data Protection Officer

We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing questions regarding this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below:

Email: legal@rumnbass.com

4. The Personal Data We Collect

We collect the following types of personal data:

  • Identity Data: including first name, last name

  • Contact Data: including email address, telephone number, postal address

  • Event Data: including event preferences, attendance history

  • Technical Data: including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website

5. How We Collect Your Personal Data

We collect your personal data through the following methods:

  • Direct interactions: You may provide us with your personal data when you purchase tickets, sign up for our newsletter, complete forms on our website, correspond with us by post, phone, email, or otherwise.

  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

6. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Event Notification: To inform you about upcoming events, artist announcements, ticket releases, and venue information

  • Ticketing: To process and manage your ticket purchases and event attendance

  • Communication: To respond to your queries and requests

  • Improvement: To improve our website, events, and services

7. Lawful Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Consent: Where you have given us clear consent to process your personal data for a specific purpose.

  • Contract: Where the processing is necessary for a contract we have with you (e.g., when you purchase tickets for our events).

  • Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your fundamental rights do not override these interests.

8. Data Sharing

We do not share your personal data with any third parties except where required by law or where necessary to fulfil our contractual obligations to you (such as with ticketing platforms or payment processors).

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. You may request deletion of your personal data at any time by contacting our DPO.

11. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Right to withdraw consent

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

12. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

14. Complaints

If you have any concerns about how we use your personal data, you can make a complaint to us by contacting our DPO via legal@rumnbass.com.

You can also complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113 Website: https://www.ico.org.uk